Experienced Plumbing Technician

We are in need of a great plumber with professional customer service and trade skills to handle the service needs of customers.

What you'll do:

• Receive incoming telephone calls and messages from Dispatch daily to communicate issues needed to coordinate schedule and support the needs of the business

• Utilizing Dispatch Software software as needed to create invoices, document history of the jobs through both notes as well as photographic documentation, travel ETA and Job progress

• Handle calls for a variety of customer needs

• Successfully Diagnose a variety of issues

• Communicate the value levels of different options

• Communicate with customers to educate and support the decision making process

• Appropriately use supplies for each job, and communicate on supply usage

• Successfully install a job to meet quality expectations of code, and professionalism

• Show Installation through Before/After method

• Communicate with Dispatch/Dispatch Software on successful completion

• Maintain valid driving license

• Successfully Complete training on the Plumber I training skill list during the scheduled evaluation period

• Handle all interactions with Oak Plumbing customers in a professional manner/appearance in keeping with the company Culture

• Attend and participate in mandatory training for a variety of subjects

• Train with assigned Plumbing Technician as needed based on the Technician's schedule

• Maintain safety expectations of Oak Plumbing at all times

Other duties to be assigned by management